We are Meridian Labs, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Mid-Level Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
What We're Looking For:
- Solid understanding of best practices in your domain
- Proven ability to deliver projects independently
- 3-5 years of relevant professional experience
- Excellent written and verbal communication abilities
- Strong analytical and problem-solving skills
What We Offer:
- Fully remote — work from anywhere in the world
- Unlimited PTO and company-wide recharge days
- Competitive salary with equity or performance bonuses
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.