We are PulseCloud, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Principal Program Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify bottlenecks and implement scalable process improvements
- Document processes and ensure knowledge is shared across teams
- Support resource planning and capacity management initiatives
- Build dashboards and reporting systems to track operational KPIs
- Manage cross-functional project delivery from planning to completion
- Own and optimize end-to-end operational processes and workflows
- Facilitate agile ceremonies and keep teams aligned on priorities
What We're Looking For:
- Experience shaping long-term technical vision and strategy
- 10+ years of deep expertise in your domain
- Exceptional ability to communicate complex ideas to all audiences
- Demonstrated impact at the company or industry level
- Strong external presence through publications, talks, or open source
What We Offer:
- Unlimited PTO and company-wide recharge days
- Parental leave and family-friendly policies
- Competitive salary with equity or performance bonuses
- Fully remote — work from anywhere in the world
- Health, dental, and vision insurance (or stipend for international hires)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.