PivotX is a product-led company helping businesses scale their sales capabilities. We hire exceptional people and give them the autonomy to do their best work. If you are a Senior Customer Success Manager who thrives in high-ownership environments, we would love to hear from you.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Exceed quarterly revenue targets and contribute to team growth
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- Excellent communication and stakeholder management skills
- Experience mentoring junior and mid-level team members
- Ability to drive technical decisions with long-term impact
- Proven track record of delivering complex, high-impact projects
What We Offer:
- Fully remote — work from anywhere in the world
- Company-wide team retreats twice per year
- Parental leave and family-friendly policies
- Home office setup stipend ($500-$1,000)
- Health, dental, and vision insurance (or stipend for international hires)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.