At ProtonWorks, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Staff Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Maintain accurate records of all sales activities in Salesforce
- Manage the full sales cycle from prospecting to closing
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
What We're Looking For:
- Recognized expertise that spans multiple teams or domains
- Exceptional mentorship and organizational leadership skills
- Ability to work on ambiguous problems with limited direction
- History of influencing technical or product strategy at scale
What We Offer:
- Parental leave and family-friendly policies
- Health, dental, and vision insurance (or stipend for international hires)
- Home office setup stipend ($500-$1,000)
- Flexible hours — we trust you to manage your time
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.